New Patients
Beginning a Lifetime of Oral Health
Welcome to Our Practice
New Patients:
Your first visit will consist of a full evaluation with appropriate x-rays. We want to be sure we understand all of the issues that concern you. Your overall health is an important aspect of dentistry. Please be sure to inform us of any allergies, all prescribed medications, major illnesses, and hospitalizations.
New Patient Forms:
Prior to your first visit we will email you forms regarding your health and dental history. We request that these forms be completed prior to your visit.
Emergencies:
For patients of record, we make every effort to treat dental emergencies on the day you call. On weekends and holidays, patients can reach Dr. Burton by calling the office telephone number, 401-353-4880, and following the instructions.
Insurance:
Many of our patients have dental insurance and most of the policies differ in benefits. It is our goal to streamline the insurance billing process for our patients. Therefore, our policy is as follows:
Prior to any treatment, we will provide you detailed information regarding your care, treatment sequence and financial investment. Payment for services is collected at the time of treatment. As a courtesy to our patients, we will submit insurance claims on their behalf.
X-Rays:
We use digital x-rays, which reduce overall radiation by 75% over film. We generally require a full mouth x-ray series at your initial examination and yearly bitewing x-rays (2-4 exposures) to detect decay between teeth. If you have a full series from a previous dentist that was taken within the last three years, we will be able to use that in lieu of a new full series. We will be glad to contact your prior dentist on your behalf.
Commitment to Patients
Providing you with an excellent experience, an excellent outcome, and an excellent patient relationship.
Your First Appointment
We reserve time specifically for each patient and do not double-book or over-book. We value your time and work hard to honor appointment times.
We will contact you by telephone the day before an appointment with a courtesy reminder. If you wish, we can also send reminders by email. Office policy requires you provide us with 24-hour notice if you cannot keep an appointment. There will be a charge if we do not receive this notification.
We schedule recall exams and cleanings in advance. A text message or email reminder will be sent a few weeks before your scheduled appointment.
Begin a Lifetime of Oral Health
Learn more about Burton Dentistry, our dentists, and our dental care team.
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